Monday, December 21, 2009

A Merry Christmas & Happy New Year to All!

Before adorned with Grace takes a break for a little over a week, we just wanted to take the time to wish you all a very blessed Merry Christmas & a Happy New Year! We'd also like to thank those of you who ordered these last couple weeks during our Sale and hope you all love your products!

As noted on our Website, we will resume the Sale when we return, around Dec. 30 or Jan. 1 by popular demand! So make sure to check back us then if you missed out on this last sale or simply want more, lol!

I also wanted to make sure you all knew that we will likely (about 98% sure) not be able to reply to any emails between tonight (Dec. 21) and next Monday (Dec. 27) as our Internet access will be extremely limited. So please make sure you all know we are not ignoring you! We try to get back with our Customers as fast as our schedule allows us to.

On that note, I seem to be having trouble, especially with those of you that have a Yahoo email account, with my emails (specifically Shipping Notices) getting to you? I know that with my current email, Notices from my own website are diverted and I never receive them as Yahoo appears to have a semi-strict SPAM filter that does not allow let me get messages that appear to be from mass emailers and/or companies. (I say "semi-strict" because I still get those awful phishing ones, lol!)

The only solution I have that might work is if you make sure to add "adorned_with_grace@yahoo.com" to your Contacts list so that it is not diverted away completely or to a SPAM/Junk Folder. I've had one customer who I have emailed three times but apparently my emails are not getting to her as she thinks we have simply not bothered to reply, but as most of you know, we get back with most of our customers no less than 3-4 days, even during a Sale, and try to reply to Customers as quickly as we would like to be responded to!

The only time we are unable to respond to an email is to those asking for "freebies for review" as we get soooooo many requests (sometimes more than orders!!!) we simply do not have time to respond to them all, in addition to our regular mail and processing orders and making up new products. In addition, I believe there is a new law now that if you receive freebies from any company and review them on your blog, you do have to disclose that info. I believe so much in my product I know that I will get more than enough good reviews from paying customers who will spread the good word about awG! :)

Other than sending out a few more Shipping Notices and making adjustments to our website, adorned with Grace is officially off on Christmas vacation! Again, everyone have a wonderful holiday and looking forward to this New Year!